To join our distribution network, please contact us at parteneri@phoenix-services.ro.

To assign users to our issuing system, please contact us at emitere@phoenix-services.ro.

For support and assistance in the distribution of our insurance products, please contact us at suport@phoenix-services.ro.

For confirmation of policies issued by us, please contact us at suport@phoenix-services.ro.

For insurance complaints, please contact us at reclamatii@phoenix-services.ro. 

Any feedback from our customers is important to us as it represents valuable opportunities for improvement and growth and to provide our customers with the highest quality insurance services.

For claims notification on insurance policies issued by us, except Travel insurance policies, please contact our partner claims adjusting company, AFES INTERNATIONAL SRL at the addresses: office.ro@afes-iis.com and/or avizare@afes-iis.com.

For claims notification on Travel insurance policies, please contact our partner  Travel claims adjusting company, CORIS ASSISTANCE SRL, by phone using the number: +4031.730.99.89 which can be called 24 hours a day, 7 days out of 7, using Romanian, but also other international languages, or by email at: assistance@coris.ro.